active imagination.

emailing on the run

August 2, 2008 · Leave a Comment

Anyway, back to the iPhone ownership.

I’ve had this thing for 20 days now. For the first 10 days I didn’t try to send email via 3G b/c I didn’t need to as WiFi was working a treat. Then on the way home one day i try sending a reply to a mate Mike, but it doesn’t work and I get a warning saying “incorrect address for one of the recipients” !

Nah, I think, can’t be, same address as normal. Tried it several times but still no go. So I complain to Carly my lovely wife :-) Then I do the next best thing and jump onto Geekzone and ask the question “sending mail issues” and get these replies what a mess, nobody really seemed to know other than johnr.

ok, so I go to the VF page suggested by someone and all goes well.

That is until today, NO GO, same thing again, NO 3G sending. So I ring a VF iPhone support person who says “you have to call xtra” I say “but doesn’t the mail go through VF on the 3G b/c of something to do with not being able to use xtra?” he says no, don’t know, know nothing and nobody else has had the issue, anyways, very unfriendly and unhelpful. VF service basically really sucks, they are really bad.

So I ring xtra, lovely lady there, I tried all she suggested but got nowhere. 
So I call apple, no suggestions, they say “call xtra”

So I go onto the VF NZ site and find this pdf for settings for phones. Doesn’t work for both wifi and 3G for whatever reason.

Stuck and stumped. I really find it absurd that Vodafone, Telecom and Apple don’t really know what they are doing with this problem. Their helpdesk people don’t seem very well informed.

 

for what its worth

Categories: iphone
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